Fleetguard automates user provisioning and gains visibility with ADManager Plus

The business challenge: Minimizing technicians' manual workload and increasing visibility

With a growing workforce of 800, technicians at Fleetguard were struggling to manually perform the time-consuming tasks of user provisioning and de-provisoning. The IT team also suffered from a lack of visibility since they did not possess the tools or scripting experience required to identify and address security issues in the Active Directory (AD) environment quickly. The manual nature of their workloads resulted in a significant amount of time and manpower being invested in carrying out simple tasks, raking up costs for Fleetguard.

The solution: Automatic user provisioning and instant insights with out-of-the-box reports

The IT team at Fleetguard was on the lookout for a solution that could help them minimize their manual workload and make it easy for them to identify issues quickly, before being escalated. Their search led them to ADManager Plus, a unified management and reporting solution for AD, Microsoft 365, Exchange, and Google Workspace.

With the help of ADManager Plus, the technicians were able to completely automate their user provisioning routine and securely delegate tasks of lower priority, allowing them to focus their time and efforts on important tasks. They also used the automation module to periodically clean their AD of any stale accounts left behind, making sure there are no loose ends.

The comprehensive reporting module of ADManager Plus gave the IT team complete visibility into their environment in a matter of seconds. They were especially impressed with the out-of-the-box user, group, and GPO reports that required no scripting knowledge. This visibility empowered them to be audit-ready for SOX compliance.

About ADManager Plus

ManageEngine ADManager Plus is a unified management and reporting solution for Active Directory, Microsoft 365, Exchange, Skype for Business, and Google Workspace. With an intuitive, easy-to-use interface, ADManager Plus handles a variety of complex tasks, like AD object backup and recovery, user account provisioning, and stale account management, and generates an exhaustive list of Active Directory reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, G Suite, and Active Directory environments—all from a single console. For more information about ADManager Plus, visit manageengine.com/ad-manager.